Fallen Pine Flower Farm

Refunds and Return Policy

Last updated: 4/7/2023

At Fallen Pine Flower Farm, your satisfaction is our top priority. We strive to provide you with the highest quality flowers and exceptional customer service. However, we understand that sometimes things don’t go as planned. Please review our refunds and returns policy below.

Refunds

All sales are final, and we do not offer refunds for any products or services purchased through our website. However, if you receive a damaged or defective product, please contact us immediately to arrange a replacement or store credit.

Returns

Due to the perishable nature of our products, we cannot accept returns. If you have any issues with your order, please contact us as soon as possible, and we will work to resolve the problem. Include your order number, a description of the issue, and any relevant photos in your communication.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, please contact us within 10 days of receiving your order.

Shipping

To return your product, please contact us at Info@fallenpineflowerfarm.com for further instructions. You will be responsible for paying for your shipping costs when returning your item. Shipping costs are non-refundable.

Please note that we cannot guarantee the delivery time for replacement items. The delivery time will depend on your location and the shipping method chosen.

Contact Us

If you have any questions or concerns about our refund and return policy, please do not hesitate to contact us:

We are committed to ensuring that your experience with Fallen Pine Flower Farm is enjoyable and exceeds your expectations. Thank you for choosing us as your source for high-quality, locally grown flowers.